How can we help you?

Other questions

What is WEEE?


All retailers of electrical goods must comply with the regulations set out in this legislation. The WEEE Regulations aim to prevent all waste being disposed of in landfill sites and reduce the impact of electrical and electronic equipment on the environment by encouraging reuse, recycling, and recovery of WEEE.

The consumer has a significant role to play in reducing the impact of waste electrical and electronic equipment on the environment, through re-using or recycling such articles. Some of the components used in electrical and electronic equipment can contain hazardous substances that can cause serious environmental damage and are dangerous to human health if not properly disposed of.

The crossed out wheelie-bin symbol on products is to remind you that Waste Electrical and Electronic products, batteries and accumulators should not be disposed of with household waste. If you are unable to re-use or recycle your article it should be disposed of at a civic amenity site/local authority recycling facilities.

WEEE recycling is free. WEEE is taken back free of charge at all electrical retail outlets on a one-for one, like-for-like basis. Debenhams offers a take back scheme in the ROI. When purchasing a new electrical item from Debenhams you can exchange an old similar item for recycling (e.g. a toaster for a toaster, or a similar small domestic appliance such as a kettle. When returning your old item, you must take your new purchase receipt to your local Debenhams store in order to prove that the old item you are bringing back is a like for like product. Local authority civic amenity facilities also take back WEEE and waste batteries free of charge. Find your nearest site here:


Portable waste batteries, including rechargeable batteries, may be taken back to any Debenhams store, or any other retailer operating an in-store take back scheme, for recycling free of charge. There is no obligation to purchase when returning an old battery.

What is REACH?

REACH is the European Union regulation for the Registration, Evaluation, Authorisation and Restriction of Chemicals. Please click here for details on how to contact us about your 'REACH' enquiry.