How can we help you?

Delivery

Delivery option
Price
When it arrives
Order by
Standard
Free - for orders of €30 or more €4.95 – for orders under €30
Within five working days. Between 8am and 6pm.
Any time
Price

€4.95 or FREE when you spend over €30.


Delivery

Delivery times are between 8am - 6pm within 5 Working Days of your order being placed.


Exclusions

Our Republic of Ireland delivery service is available to most, but not all, ROI addresses. However, if you find we do not offer this service to your chosen address it is due to courier restrictions. Please try an alternative address or choose a different delivery service.

Please note that at busy times we may deliver orders up until 8pm. We will do our absolute best to meet our stated delivery times but they cannot be guaranteed - this is subject to stock and courier availability and demand.

Less
Next day
€5.95
Next day
Midday, for next day delivery
Price

€5.95


Delivery

Delivery next day between 8am - 6pm.
Orders placed after midday or on a Saturday, will take an extra day to be delivered. If this is the case with your order you will be informed of your expected collection date during checkout.


Postcode Exceptions

• If you find we do not offer this service to your chosen address it is due to courier restrictions. Please try an alternative address or select a different delivery service.
• We will do our absolute best to meet our stated delivery times but they cannot be guaranteed - this is subject to stock and courier availability and demand.


Product Exceptions

• Please check the individual product page(s) to see whether the item is available for this service. If this delivery type is not available, the 'Next day delivery' icon will not be shown.

• The A-Z brand list below shows which brands are unavailable for this service.

  1. A
  2. B
  3. C
  4. D
  5. E
  6. F
  7. G
  8. H
  9. I
  10. J
  11. K
  12. L
  13. M
  14. N
  15. O
  16. P
  17. Q
  18. R
  19. S
  20. T
  21. U
  22. V
  23. W
  24. X
  25. Y
  26. Z
Adore Aerosoles Alan Hannah Devoted Anne Klein Ariella Aynsley China
Bear Grylls Belleek Living Ben Sherman Suits Benjamin Adams Betty Jackson Jewellery Binky Birkenstock Blowfish Butterfly by Matthew Williamson Jewellery
Camper Carvela Carvela Comfort Centaur Big & Tall Clean Heels Converse Craghoppers
Dare 2b Dash Dolcis Dunlop
Earth Spirit Eastex Elle Sport
Fever Frank Wright
Galway Crystal Galway Living Gola Goodwin Smith
Hammond & Co Hi-Tec Hot Squash
J by Jasper Conran Suits Jacques Vert Jasper Conran Jewellery Jeff Banks Jessica Joe Browns Jon Richard
Kaliko Karl Jackson Karl Lagerfeld KG Kurt Geiger Kurt Geiger Handbags
Lipstick Boutique Lipsy Footwear Lipsy Jewellery Live Unlimited Lonsdale Lorna Jane Lotus Lotus Since 1759 Lotus Slippers
Mela London Mephisto Miss KG Mood
Naturalizer Nine West No.1 Jenny Packham Jewellery Norvic
Occasions Oh My Love
Padders Phase Eight Phase Eight clearance Pierre Cardin Pink by Paradox London Piscador Planet Precis Principles by Ben de Lisi Jewellery Principles Jewellery
Quiz QuizMan
Racing Green Menswear Racing Green Suits Ravel Red Herring Jewellery Red Herring Suits Regatta Rosie
Scott & Taylor Selected Homme Shelby & Sons Sheridan Sistaglam Solea Studio 8 Studio by Jeff Banks Shirts & Ties Studio by Jeff Banks Suits
The Collection The Collection Jewellery Thomas Nash Tog 24 Travel Blue Tripp
Uttam Boutique Uttam Kids
Viggo Vince Camuto
Windsmoor WP
Yumi Yumi Curves Yumi Girl
Zaxy
Less
Click & Collect
Free
2 working days
Midday
Price

FREE


Delivery

Available for collection in-store, from midday after 2 working days.
Orders placed after midday or on a Saturday, will take an extra day to arrive in-store. If this is the case with your order you will be informed of your expected collection date during checkout.


Exclusions

The Click & Collect service is available for the majority of, but not all, items online. Please check the individual product page(s) to see whether the item is available for this service. If the product is not available, the 'Click & Collect' icon will not be displayed.
We will do our absolute best to meet our stated delivery times but they cannot be guaranteed - this is subject to stock and courier availability and demand.

• The A-Z brand list below shows which brands are unavailable for this service.

  1. A
  2. B
  3. C
  4. D
  5. E
  6. F
  7. G
  8. H
  9. I
  10. J
  11. K
  12. L
  13. M
  14. N
  15. O
  16. P
  17. Q
  18. R
  19. S
  20. T
  21. U
  22. V
  23. W
  24. X
  25. Y
  26. Z
Adore Aerosoles Alan Hannah Devoted Anne Klein Ariella Aynsley China
Bear Grylls Belleek Living Ben Sherman Suits Benjamin Adams Betty Jackson Jewellery Binky Birkenstock Blowfish Butterfly by Matthew Williamson Jewellery
Camper Carvela Carvela Comfort Centaur Big & Tall Clean Heels Converse Craghoppers
Dare 2b Dash Dolcis Dunlop
Earth Spirit Eastex Elle Sport
Fever Frank Wright
Galway Crystal Galway Living Gola Goodwin Smith
Hammond & Co Hi-Tec Hot Squash
J by Jasper Conran Suits Jacques Vert Jasper Conran Jewellery Jeff Banks Jessica Joe Browns Jon Richard
Kaliko Karl Jackson Karl Lagerfeld KG Kurt Geiger Kurt Geiger Handbags
Lipstick Boutique Lipsy Footwear Lipsy Jewellery Live Unlimited Lonsdale Lorna Jane Lotus Lotus Since 1759 Lotus Slippers
Mela London Mephisto Miss KG Mood
Naturalizer Nine West No.1 Jenny Packham Jewellery Norvic
Occasions Oh My Love
Padders Phase Eight Phase Eight clearance Pierre Cardin Pink by Paradox London Piscador Planet Precis Principles by Ben de Lisi Jewellery Principles Jewellery
Quiz QuizMan
Racing Green Menswear Racing Green Suits Ravel Red Herring Jewellery Red Herring Suits Regatta Rosie
Scott & Taylor Selected Homme Shelby & Sons Sheridan Sistaglam Solea Studio 8 Studio by Jeff Banks Shirts & Ties Studio by Jeff Banks Suits
The Collection The Collection Jewellery Thomas Nash Tog 24 Travel Blue Tripp
Uttam Boutique Uttam Kids
Viggo Vince Camuto
Windsmoor WP
Yumi Yumi Curves Yumi Girl
Zaxy


How to use Click & Collect

1. Place your order online. As part of the checkout process you will be offered the choice of home delivery or Click & Collect (Please check the individual product page(s) to see whether the item is available for this service). Please select a store you have previously collected from, or enter a town or postcode of your choice. Once details are entered we will advise you on what date collection is expected to be available from.
2. We will let you know when your order arrives in your chosen store. Please collect your order within 14 days of receiving your 'Ready for collection' email.
3. What to bring when collecting your order. Please bring a copy of 'Your order is ready for collection' email (either printed or on a device) together with either a bank card with your full name on it, or a form of photo ID. Please also note that if you have purchased your click & collect order using an American Express card you will be required to present this card upon collection.
4. Please head to the Click & Collect collection point to pick up your order - details of the location of the collection point can be found by visit our store finder. Alternatively, please ask any member of staff upon your arrival at store.


Someone collecting on your behalf

If you would like someone else to collect your order on your behalf, they need to bring a copy of 'Your order is ready for collection' email (either printed or on a device) as well as their own photo ID.


Collect within 14 days

Please collect your order within 14 days of receiving 'Your order is ready for collection' email. We will email you a reminder that your order is waiting for collection after 7days.
After 14 days your item(s) will be returned to our warehouse and we will refund your purchase. Please note that this may take up to 10 working days for your uncollected parcel to reach our refund point, plus 3-5 working days to credit your account.


Less
Furniture
Free - for orders of €30 or more €4.95 – for orders under €30
Delivery lead times vary. Please check the individual product page(s) for estimated delivery times.
Any time
Price

€4.95 or FREE when you spend over €30.


Quick Delivery

For Quick Delivery items, your furniture item(s) will be delivered within 4-7 Working Days of your order being placed.
Only selected furniture items online are available for Quick Delivery. Please check the individual product page(s) to see whether the item is available for this service and for more details regarding delivery times. Alternatively, you can also check delivery times on your confirmation email.

Please note that delivery within 4-7 Working Days of your order being placed cannot be guaranteed to certain rural and offshore areas. The areas which may be affected by this are the Islands of Ireland.
We will do our absolute best to meet our stated delivery times but they cannot be guaranteed - this is subject to stock and courier availability and demand.


Made To Order and any other furniture item(s)

Made To Order furniture is custom-made specifically to your requirements.
For Made To Order items or any other furniture item(s) delivery times vary. Please check the individual product page(s) for more accurate delivery times. Alternatively, you can also check delivery times on your confirmation email.
Customers choosing our Made To Order items should also note that we do not deliver to Offshore Islands.


For selected Made To Order and other furniture items, our couriers will deliver your furniture item(s) to a room of your choice and will be unwrapped and assembled by the courier company, where assembly is required. Please check the individual product page(s) to see whether the item is available for these services.
You are, however, required to ensure that the item(s) will fit your property and can be easily transported. Please check the individual product page(s) for product dimensions. Alternatively, if you are uncertain about anything, please feel free to contact us.


Less

*Excludes orders placed on a Saturday.


**Next day home delivery will arrive, the following day and Click & Collect delivery service will arrive, two days after purchase if order placed before midday. If your order is placed after midday, the delivery will take an extra day to arrive. You will be informed of your expected delivery/collection date at checkout.



Orders may require a signature to acknowledge receipt upon delivery

The signature of the person accepting delivery at the given address, will be deemed as proof that safe delivery of the order has taken place. In the instance someone at the given delivery address accepts the parcel on your behalf, their signature will be used as proof of safe delivery of the order.

If you're out when our courier attempts delivery, they'll leave a card to let you know

If no one answers the door when our courier attempts delivery, they'll leave a card letting you know they've been and which of the following actions they've taken

  • Leaving your order with a neighbour
  • Leaving your order somewhere safe on your property
  • Leaving your order at your local post office
  • Taking your order away and will attempt re-delivery (Delivery will be attempted 3 times in total)
  • You can ask for your items to be delivered to your work or another address
  • Just select the delivery address you want when you place your order
  • You'll need to make sure that the address given is able to accept the delivery and has space for the delivery vehicle
  • Please note we do not accept deliveries to PO Boxes or airports - orders placed for delivery to these locations will be cancelled and refunded
  • Orders can be delivered to freight forwarding companies, Hotels, Storage and relocation companies who you give permission to take the order on your behalf
  • Please note we will not refund you for anything that gets damaged or lost after we have successfully delivered it to your selected delivery address
  • We'll need your billing address to process payment
  • Upon placing your order, you will receive a confirmation email

    If you've placed an order for home delivery, we'll also send you email when your order has been despatched. For Click & Collect orders, we'll email you when your order arrives in your chosen store, and is ready to be collected.


    Useful things to bear in mind...


  • You're unable to change the delivery information inputted at checkout, once the order has been placed.
  • We're unable to add items to your order, once it has been placed. You'll need to place a new order for the additional items

  • We try our very best to be on time – but don't always manage it
    We do absolutely everything we can to make sure your order reaches you on time. But there are all sorts of unforeseen problems that can prevent that – including breakdowns, extreme weather and illness. We're sorry if we're late.
    Check product pages for delivery options and 'order by' times
    Not every delivery option is available for every product. The product's page will show icons for the delivery options you can choose. And some products have different 'order by' times.
    Whether we can offer Next Day delivery depends on your address and the items you order
    Your address or items might not by covered by our Next Day delivery option. If we do not offer Next Day delivery for your order you could try a different delivery option, or arrange for your order to go to a different address.
    Some of our partner sites have different delivery options

    Check these sites' own help pages:


    Voucher Express


    debenhams-formalhire.ie


    https://debenhamsstoreroi.wgiftcard.co/personalize/debenhams_roi#intcmp=email_gift_cards