How can we help you?



Get in touch

If you've got a question about shopping with us, a problem we can sort out, or some feedback that would help us get better (or just make us smile), we'd love to hear from you. You can contact us by email, phone or letter.



If you're calling about... Please call us on... We're open...
Online clothing, health, beauty, home & furniture 0818 784 877 Monday to Friday 08:00 to 23:00
Saturday & Sunday 08:00 to 20:00
Our stores 1890 946 779 Monday to Friday 08:00 to 23:00
Saturday & Sunday 08:00 to 20:00
Tripp Luggage 1800 818 624 Monday to Thursday 8.30am to 6.30pm
Friday 8.30 to 5.30pm
Saturday & Sunday CLOSED
Anything else 0818 784 877 Monday to Friday 08:00 to 23:00
Saturday & Sunday 08:00 to 20:00

BUSINESS ORDERS FOR GIFT CARDS OR VOUCHERS
If you're calling about... Please call us on... We're open...
Gift cards or vouchers ordered for businesses 0344 561 6170 Monday to Friday, 9am – 5pm
GIFT CARDS OR VOUCHERS PURCHASED IN STORE OR ONLINE
If you're calling about... Please call us on... We're open...
Gift cards and vouchers purchased in store 0818 784 877 Monday to Friday, 8am – 11pm
Saturday & Sunday, 8am – 8pm
Gift cards and vouchers purchased online 0371 384 3401 Monday to Friday, 9am – 5pm
Debenhams Personalised Gift cards 0345 340 9576 Monday to Friday, 9am – 5pm

CALL CHARGES


Please get in touch with your network provider to find out the charges, that may be incurred from phoning our contact numbers.



Write us an email

We'd love to hear from you by email but it might take us up to 48 hours to reply. So if it's something urgent, please give us a call. Otherwise, click here.


Send us a letter to:

Debenhams Customer Services,
54-62 Henry Street,
Dublin 1,
Republic of Ireland


Cancelling an order

If you'd like to cancel an order in writing, please fill in this form, then print it and post it to us.