Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
Does what is says on the tin!!
Good quality item purchased during sales. Well pleased with item but does not fit snugly under mattress. These are designed to fit around corners with straps. Not a problem for me but not the same as older types of protector some people maybe used to. Easy to remove for washing.
13 September 2014
Just what I wanted
This mattress protector is ideal for anyone who just wants to keep the mattress clean. It fits well and is lightly quilted. The elastic on the corners keeps it firmly in place and it doesn't come off when you change the sheets. Good value for money and fast delivery. Just what I needed.
10 July 2014
Very happy with this cover like the elastic as it fits better
11 June 2014
Just the job!
I recently purchased 2 feather pillows from which you could feed the sharp bits of the feather poking through even through the pillow case. I purchased the pillow protectors and this has solved the problem as well making the pillows quieter - I know it sounds strange but the feathers were quite noisy when moved. As I said in the title just the job and at a reasonable price.
21 May 2014
Reasonable thickness. Fits well with the elastic. Very happy with it.
01 February 2014
Expected mattress topper to be much "fatter", not as thin as a sheet.
29 January 2014
Makes The Bed Really Snuggly
The padding on this cover gives an extra depth to the comfort in the bed
10 December 2013
Not what I expected
The description of the item didn't state that this was held in place by elastic straps on the 4 corners, I expected it to be the conventional type with an elasticated skirt. I did however try to fit it to the mattress but soon found it to a 2 man job because each time I tried to fit the second corner the first pinged off! My mattress isn't one of the deep type. I took it back to store & exchanged it for one with the skirt.
Debenhams please note that you need to be more specific with your descriptions in future as it wasted a lot of my valuable time.
04 December 2013