How can we help you?

Delivery

Delivery option
Cost
Cut off
Delivery times
Republic of Ireland
FREE
Or €4.95 on orders under €30
Delivered between 9am-5:30pm within 5 Working Days
Price

€4.95 or FREE when you spend over €30.


Delivery

Delivery times are between 9am-5:30pm within 5 Working Days of your order being placed.


Exclusions

Our Republic of Ireland delivery service is available to most, but not all, ROI addresses. However, if you find we do not offer this service to your chosen address it is due to courier restrictions. Please try an alternative address or choose a different delivery service.
If you have ordered from any of the below sites, please visit to find out delivery times. debenhamsplus.ie

Please note that at busy times we may deliver orders up until 8pm. We will do our absolute best to meet our stated delivery times but they cannot be guaranteed - this is subject to stock and courier availability and demand.

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Click & Collect
FREE
Order by 7pm
Available in-store within 4 Working Days
Price

FREE


Delivery

Available in-store within 4 Working Days of your order being placed.


Exclusions

The Click & Collect service is available for the majority of, but not all, items online. Please check the individual product page(s) to see whether the item is available for this service. If the product is not available, the 'Click & Collect' icon will be greyed out.
We will do our absolute best to meet our stated delivery times but they cannot be guaranteed - this is subject to stock and courier availability and demand.

This service is subject to stock and courier availability and demand. Please note that delivery times cannot be guaranteed.


How to use Click & Collect

1. Place your order online. As part of the checkout process you will be offered the choice of home delivery or Click & Collect (if available for the product(s) you have selected). Please select a store you have previously collected from, or enter a town or postcode for a choice of nearby stores that offer this service.
2. We will let you know when your order arrives in your chosen store. You will receive a 'ready for collection' email.
3. Please head to the Click & Collect collection point to pick up your order - details of the collection point will be in your confirmation email, and you can also visit our store finder. Alternatively, please ask any member of staff upon your arrival at the store.
4. What to bring when collecting your order. Please bring a copy of your confirmation email (either printed or on your phone) together with either a bank card with your name on it, or an alternative form of photo ID.


Someone collecting on your behalf

If you would like someone else to collect your order on your behalf, they need to bring the confirmation email (either printed or on their phone) along with the photo ID in the name of the person that has placed the order.


Collect within 14 days

Please collect your order within 14 days of receiving your confirmation email. After this date your item(s) will be returned to our warehouse and we will refund your purchase. Please note that this may take up to 10 Working Days for your uncollected parcel to reach our refund point, plus 3-5 Working Days for the card provider to credit your account.


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Ordering Furniture
FREE
Or €4.95 on orders under €30
Delivery times vary
Price

€4.95 or FREE when you spend over €30.


Quick Delivery

For Quick Delivery items, your furniture item(s) will be delivered within 4-7 Working Days of your order being placed.
Only selected furniture items online are available for Quick Delivery. Please check the individual product page(s) to see whether the item is available for this service and for more details regarding delivery times. Alternatively, you can also check delivery times on your confirmation email.

Please note that delivery within 4-7 Working Days of your order being placed cannot be guaranteed to certain rural and offshore areas. The areas which may be affected by this are the Islands of Ireland.
We will do our absolute best to meet our stated delivery times but they cannot be guaranteed - this is subject to stock and courier availability and demand.


Made To Order and any other furniture item(s)

Made To Order furniture is custom-made specifically to your requirements.
For Made To Order items or any other furniture item(s) delivery times vary. Please check the individual product page(s) for more accurate delivery times. Alternatively, you can also check delivery times on your confirmation email.
Customers choosing our Made To Order items should also note that we do not deliver to Offshore Islands.


For selected Made To Order and other furniture items, our couriers will deliver your furniture item(s) to a room of your choice and will be unwrapped and assembled by the courier company, where assembly is required. Please check the individual product page(s) to see whether the item is available for these services.
You are, however, required to ensure that the item(s) will fit your property and can be easily transported. Please check the individual product page(s) for product dimensions. Alternatively, if you are uncertain about anything, please feel free to contact us.

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What happens if I am out when the courier comes?

Orders may require a signature to acknowledge receipt upon delivery. The signature of the person accepting delivery at the delivery address will be proof that safe delivery of the order has been received. If no person is available to accept delivery, our couriers will either leave the parcel with a neighbour or somewhere safe nearby. If this is not possible then the parcel will be left at your local post office or taken away for redelivery. Our couriers will place a card through your door to let you know that they have been, and which course of action they have taken.

Can I order a delivery to go to my place of work, or another address?

Yes, of course. When ordering, simply request the delivery address you require. We will also require your billing address in order to process payment. Please note that it is your responsibility to ensure that the delivery address is ready and able to accept delivery of the product(s), and in particular, that there is space for any delivery vehicle to make the delivery.

Please note that we do not accept deliveries to PO Boxes – any order placed for delivery to a PO Box will be cancelled and a full refund provided, so long as the product(s) have been paid for in full at checkout.

Can I cancel or change my order?

You can cancel your order within 14 days of receiving your order, however, unless cancellation takes place before payment has been processed, which is generally within 30 minutes of order placement, your order cannot be stopped and will be delivered to you.

To cancel your order please either refuse delivery or return via one of our return options. Alternately you can contact our Customer services team here.

Please note that we shall have no liability to you in respect of any delay or failure to deliver a product as a result of circumstances beyond our reasonable control, including (but not limited to) delay or failure caused by adverse weather, strikes or transport problems.

When will I receive confirmation?

Upon placing your order you will receive a confirmation email to reassure you that your order has been received. We will also send you an email when your order has been despatched or, if you have placed a Click & Collect order, you will receive a 'ready for collection' email.

Are there any brands excluded from the delivery options?

Yes, please note that our Click & Collect service is available for the majority of, but not all, items online. Please check the A-Z list below for excluded brands.

  1. A
  2. B
  3. C
  4. D
  5. E
  6. F
  7. G
  8. H
  9. I
  10. J
  11. K
  12. L
  13. M
  14. N
  15. O
  16. P
  17. Q
  18. R
  19. S
  20. T
  21. U
  22. V
  23. W
  24. X
  25. Y
  26. Z
Alan Hannah Devoted Alexon Anne Klein Ariella Ashley Wilde Aynsley China
Belleek Living Ben Sherman Suits Betty Jackson Jewellery BMB Alterations Butterfly by Matthew Williamson Jewellery
Carvela Carvela Comfort Centaur Big & Tall Clarity Jewellery Converse
D is for Diamond Dash Dunlop
Eastex
Formal Hire Formal Hire Sundries Frank Wright Front Up Rugby
Galway Living Gionni Accessories Girls on Film Gola
Hailey Hailey Logan Hammersley Hammond & Co Hot Squash
Iska
J by Jasper Conran Suits Jacques Vert Jasper Conran @ Tripp Jasper Conran Jewellery Jessica Simpson Joe Browns Jon Richard Joshua Thomas
Kaliko Karl Jackson Kennett Timepieces KG Kurt Geiger
Limehaus Lipsy Footwear Little MisDress Little Mistress Lonsdale Lotus Lotus Since 1759 Lotus Slippers
Made To Measure Marta Jonsson Melka Casualwear Mens Suits Clearance Miss KG Montgomery Mood
Natuaralizer Nine West Norvic
Occasions
Paper Dolls Phase Eight Pierre Cardin Piscador Planet Precis Principles by Ben de Lisi Jewellery
Quiz
Racing Green Menswear Racing Green Suits Raging Bull Ravel Rectella Red Herring Jewellery Red Herring Suits Rocha. John Rocha Suits
Scott & Taylor Special Occasions St George By Duffer Suits Stvdio by Jeff Banks Shirts & Ties Stvdio by Jeff Banks Suits Sundour Swesky Jewellery Swish Curtain Poles
Thomas Nash Tog 24 Travel Blue Tripp
Uttam Boutique Uttam Kids
Vince Camuto
Windsmoor
Yankee Candle Yumi Yumi Girl